Privacy Policy — AI Interview Trainer

AI Interview Trainer (the "Service") is operated by PrepCraft LTD, a company registered in England and Wales (Company No. 17249290). The Service is accessible via Telegram and the web. This Privacy Policy explains what information we collect, how we use it, and what rights you have with respect to your data.

1. Information We Collect

Account data. When you connect via Telegram, we receive your Telegram user ID, display name, and username. We do not receive your phone number.

Usage data. We record the questions you are asked, your answers, scores, and session timestamps to power feedback and progress tracking.

Payment data. If you subscribe to a paid plan, payments are processed by a third-party provider (Stripe). We store only your subscription status and plan tier — never full card details.

Technical data. We collect standard server logs including IP addresses, browser type, and pages visited on the web properties. These are used for security and performance monitoring.

2. How We Use Your Information

To operate and improve the interview practice service
To generate personalised question sets and AI feedback
To display your progress history and analytics
To process payments and manage subscriptions
To detect and prevent fraud or abuse
To respond to support requests and inquiries

We do not use your interview answers to train third-party AI models without your explicit consent.

3. Data Sharing

We do not sell your personal data. We share data only with:

AI inference providers (e.g. Anthropic) — your answers are sent to generate feedback. These providers are contractually bound not to use your data for model training.
Payment processors (Stripe) — for handling transactions under their own privacy policies.
Infrastructure providers — for hosting, databases, and monitoring.
Legal authorities — when required by law or to protect our rights.

4. Data Security

We apply industry-standard measures including encrypted connections (TLS), encrypted data at rest, access controls, and regular security reviews. No system is perfectly secure; if you discover a vulnerability, please contact us immediately at [email protected].

5. Data Retention

We retain your account and session data for as long as your account is active. If you delete your account, we will purge your personal data within 30 days, except where retention is required for legal or financial compliance.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict certain processing
Export your data in a machine-readable format

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Cookies

Our web properties use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but some features may not function correctly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above and notify active users via Telegram or email for material changes. Continued use of the service after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, contact us at [email protected]. The Service is operated by PrepCraft LTD, England and Wales, Company No. 17249290. Registered office: 5 Brayford Square, London, E1 0SG, United Kingdom.